MPL Advocacia PrevCustomer service application← Institutional website

WhatsApp Business application

How the service inbox works.

This is a plain description of the application, the two Meta permissions it requests, and the records it keeps.

For business administrators and Meta reviewers
OperatorMarialvo Pereira Lopes Sociedade Individual de Advocacia
PurposeAuthorized business messaging and template management
Operational environmentSecure, authenticated web application
Application

What staff can do

After signing in, a staff member can open conversations received by a connected company WhatsApp number, reply to a customer, see message delivery status, and open the account's message-template screen.

The account and phone number are chosen by a business administrator in Meta's connection flow. Personal WhatsApp accounts and assets that were not selected are not available to the application.

Where the application runs

Staff sign in at https://mpl.marialvolopes.com.br/. The three public company websites use this same private system.

The test login and review steps are included in the private App Review submission. Passwords are not published here.

Permissions

Why each permission is needed

whatsapp_business_management

Reads the selected WhatsApp Business Account and phone number, and lets the user retrieve, create, and check the status of message templates for that account.

whatsapp_business_messaging

Sends messages from the connected business number, receives messages and media through webhooks, and shows sent, delivered, read, or failed status.

Scope: the application receives only the assets chosen by the administrator and does not use these permissions for advertising profiles.
Data

Records kept by the inbox

  • The connected business-account and phone-number IDs.
  • Incoming and outgoing message text, media, customer phone number, and time.
  • Message templates and their Meta review status.
  • Delivery events and technical logs used to investigate failures or improper access.

We do not sell or rent Meta data and do not use it to build separate advertising profiles.

Access

Login and account control

  • Each staff member signs in to use the system.
  • Access is assigned according to the user's job.
  • Tokens and passwords stay off public pages.
  • System events are recorded for troubleshooting and security.
  • The business administrator can revoke the connection in Meta settings.

Retention periods and individual rights are explained in our Privacy Policy.

Deletion

How to make a request

A customer or business administrator can follow our Data Deletion Instructions. The page lists the email address, information needed to find the records, identity check, expected response, and records that may have to be kept by law.

Questions may be sent to contato@mpladvocaciaprev.com.br. See also the Terms of Use.

Third parties

No partnership claim

Meta and WhatsApp are the services connected to the application. We do not claim that MPL Advocacia Prev is endorsed, certified, partnered with, or already approved by either company.